We are currently seeking a volunteer to take over the role of Membership Secretary for Friends of Lewes. The Membership Secretary plays a key part in helping FoL with its mission to Keep Lewes Special. This is a great opportunity to learn more about FoL and to develop skills in a membership role. The role should take about 1 to 2 hours per week on average and full training is available. It is unpaid but reasonable expenses will be reimbursed (postage, stationary etc). If you are interested, please get in touch with Di Wilkins via membership@friends-of-lewes.org.uk to arrange a chat on a no commitments basis. The key duties are below:
(1) Membership Services Committee (MSC)
As Membership Secretary you will be a key member of the MSC which reports to the Executive Committee. Your role means that you are ideally placed to advise on:
- changes and trends in membership levels
- how to engage members, their interests, feedback and needs
You may also wish to participate in the planning and delivery of FoL events, although this is entirely optional. The MSC meets 4 times a year for 1 hour.
(2) Membership Payments
- Process new membership subscriptions and renewals via our easy-to-use online system Membermojo (1-2 times per month, 1 hour each time).
- Handle a small number of renewal reminders and payments by hand (1-2 per quarter, 30 mins).
- Provide information on all the above payments to FoL’s Treasurer (1-2 times per month).
(3) Membership Levels
- Provide information on the size of the membership to FoL’s Executive Committee (monthly) and Membership Services Committee (quarterly).
- Consider any trends and actions required and advise the Committees accordingly.
(4) Communicating with the Membership
- Email the membership regarding upcoming events, event reminders, new information on FoL website and newsletters (ca. 1 to 3 times per month, 1 hour per month).
- Respond to queries from members as appropriate.
- Promote FoL’s events through online listing websites and media (The website and social media is handled separately).
(5) FoL Newsletters, AGM papers & Annual report
Working with FoL’s Secretary:
- Send out FoL’s newsletters three times a year. This includes emailing the membership and printing and posting around 30 hard copies (1-2 hours each time).
- Send out the AGM papers and Annual report once a year as above (1-2 hours each time).
(6) Gift Aid
- Calculate and submit an annual return to HMRC so that FoL is reimbursed Gift Aid on its membership subscriptions and donations (0.5 day once a year).
This role would suit someone reasonably numerate with some IT skills and you will need access to a computer and ideally a printer/scanner. As you will be handling personal and financial information, you will need to follow the General Data Protection Regulations (GDPR) and to be aware of/develop your knowledge of IT security (e.g. avoiding email scams).